Outage in TokenEx
Network Outage
Resolved MajorIncident Report
We are presently encountering intermittent network disruptions. Our operations team is actively investigating the underlying cause and will issue an update upon resolution.
Components affected
TokenEx iFrame TokenEx API v1 TokenEx API v2 TokenEx Transparent Gateway API v1 TokenEx Transparent Gateway API v2 TokenEx Payment Services v1 (Active Merchant) TokenEx Payment Services v2 TokenEx Batch/MFT TokenEx Client PortalNeed to monitor TokenEx outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/05/2024 06:42PM
This issue has been resolved. Thank you for your patience.
MONITORING
almost 2 years ago - at 04/05/2024 06:11AM
Customer Portal functionality has been restored. We again apologize for the inconvenience.
INVESTIGATING
almost 2 years ago - at 04/05/2024 03:25AM
TokenEx is continuing to experience a denial of service attack that is impacting the availability of the Customer Portal. We continue to aggressively work to mitigate the impact and restore availability. All other platform services are operational.
INVESTIGATING
almost 2 years ago - at 04/05/2024 12:03AM
TokenEx is currently experiencing a denial of service attack that is intermittently impacting the availability of the customer portal. We continue to aggressively work to mitigate the impact and restore availability. In the meantime, transaction processing has been restored.
We understand this is frustrating, and we sincerely apologize for any inconvenience it may cause.
INVESTIGATING
almost 2 years ago - at 04/04/2024 09:50PM
TokenEx is currently experiencing a denial of service attack that is intermittently impacting the availability of the platform. We are aggressively working to mitigate the impact and restore availability.
INVESTIGATING
almost 2 years ago - at 04/04/2024 09:33PM
Our Operations team is continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/04/2024 08:21PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/04/2024 07:57PM
We are presently encountering intermittent network disruptions. Our operations team is actively investigating the underlying cause and will issue an update upon resolution.
Latest TokenEx outages
Elevated Transaction Processing Errors - 2 months ago
Notice of Degradation of Service - US Production - 7 months ago
Service Cloud Community Portal Login Issues - 10 months ago
Production Environment: Intermittent Issues - over 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
