Outage in Torq

[US] slowness non-accelerated step executions

Resolved Major
January 20, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Torq Workflows Automation
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/20/2025 02:32PM

This incident has been resolved.

MONITORING 3 months ago - at 01/20/2025 01:55PM

non-accelerated steps are operational, we are continuously monitoring the fix.

MONITORING 3 months ago - at 01/20/2025 01:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 01/20/2025 01:16PM

We are continuing to work on a fix for this issue,
accelerated steps are working and we're seeing slowness in step executions running on non-accelerated infra.

IDENTIFIED 3 months ago - at 01/20/2025 01:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 01/20/2025 12:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 01/20/2025 12:34PM

We are currently investigating this issue.

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