Intermittent Service Disruptions

The issue has been marked as resolved by Microsoft and we will continue to monitor. Microsoft released the following information regarding the incident.

Between 07:58 UTC on 07 February 2026 and 04:24 UTC on 08 February 2026, customers using multiple Azure services in the West US region may have experienced intermittent service unavailability, timeouts and/or higher than normal latency. The event began following an unexpected power interruption affecting a single West US datacenter, after which internal monitoring reported widespread device unreachability and downstream service degradation.

Further information can be accessed by Microsoft users with Azure access here: https://status.cloud.microsoft/

Microsoft have advised issue has been downgraded from Critical to Warning level. We will continue to monitor.

From approximately 6:15 PM AEDT (8:15 AM GMT) on Saturday, 7 February, Microsoft Azure reported a power outage at one of its data centres, resulting in service disruptions across Synergy and associated services, including Power BI.

Microsoft has advised that the environment has been stabilised; however, Synergy users may continue to experience intermittent disruptions over the next 24 hours and we will continue to provide updates as they become available from Microsoft.