Outage in Total Synergy
Login Issues
Resolved MinorIncident Report
We're currently investigating multiple reports of login issues this morning, 9 February 2026, 2025. Our development team are investigating this with the highest priority and we will provide updates as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/09/2026 04:17AM
The login and performance issues that Synergy users were experiencing from 7:30 AM AEDT, 9 February 2026 have been resolved.
If you're still experiencing any performance issues, please contact Support for further investigation.
Thank you for your patience and understanding during this time.
INVESTIGATING
3 months ago - at 02/09/2026 12:25AM
Development are still investigating the root cause of this morning's login and performance issues, however we have confirmation that performance has improved.
If you're still experiencing performance issues, please reach out to our Support team for further investigation.
INVESTIGATING
3 months ago - at 02/08/2026 10:58PM
Users are now reporting successful login. Our development team are continuing to investigate the cause and monitor performance.
INVESTIGATING
3 months ago - at 02/08/2026 09:24PM
We're currently investigating multiple reports of login issues this morning, 9 February 2026, 2025. Our development team are investigating this with the highest priority and we will provide updates as they become available.
Latest Total Synergy outages
502 Bad Gateway Error - 2 days ago
Intermittent Service Disruptions - 3 months ago
Global Search Error Message - 6 months ago
UAT is currently unavailable - about 1 year ago
Login Page - Request blocked when logging in - about 1 year ago
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