Outage in Transcend
Database performance degradation
Resolved MajorIncident Report
A fix has been implemented and we are monitoring the results.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 01/10/2024 01:00AM
This incident has been resolved.
MONITORING
about 2 years ago - at 01/10/2024 12:44AM
We have applied a fix that we believe will restore functionality fully, and are continuing to monitor errors.
IDENTIFIED
about 2 years ago - at 01/09/2024 11:40PM
Our previous fix did not resolve the issue. Admin Dashboard and Backend API continues to return 5xx errors, and we have escalated the incident to "Partial Outage".
MONITORING
about 2 years ago - at 01/09/2024 11:21PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 01/09/2024 11:21PM
A fix has been implemented and we are monitoring the results.
Latest Transcend outages
Degradation in some services - 4 months ago
EU Backend Downtime - 5 months ago
Admin Dashboard failing to load - 7 months ago
Degraded performance of our Backend API [EU Region] - 10 months ago
Consent Deployment is failing for Certain Regions - 10 months ago
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