Outage in Transcend

Email Sending is not working

Resolved Major

February 21, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Email sending is occasionally failing. We are investigating the issue.

Components affected

Transcend Backend API

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/21/2025 07:14PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/21/2025 05:04PM

Email sending has resumed.

INVESTIGATING 2 months ago - at 02/21/2025 05:04PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/21/2025 03:55PM

Email sending is occasionally failing. We are investigating the issue.

Latest Transcend outages

Degraded performance of our Backend API [EU Region] - about 18 hours ago

Consent Deployment is failing for Certain Regions - 16 days ago

Increased Latency in EU-Hosted Region - 21 days ago

Email Sending is not working - 10 months ago

Backend downtime - 11 months ago

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