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Outage in True IP Solutions

Data Center Outage - Dallas Tx

Resolved Major
July 10, 2024 - Started about 2 years ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently investigating a data center outage that is affecting our server in Dallas, Tx. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com for assistance. Thank you, True IP Solutions
Components affected
True IP Solutions Dallas, TX

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/11/2024 10:21AM

Service has been restored to the Dallas, Tx data center. If you're still having any issues with your phone service, please call our support team at (855) 878-8477 or email us at support@trueipsolutions.com. We apologize for any inconvenience this may have caused and we thank you for your patience.

Thank you,


True IP Solutions

INVESTIGATING about 2 years ago - at 07/10/2024 07:39PM

We are currently investigating a data center outage that is affecting our server in Dallas, Tx. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at support@trueipsolutions.com for assistance.

Thank you,

True IP Solutions

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