Outage in True IP Solutions

Short Service Disruption

Resolved Minor
October 26, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

At approximately 8:50PM EDT an upstream network issue caused a brief outage on our servers in Atlanta, Ga. All services failed over to alternate locations as expected, however there may have been a brief disruption to ongoing calls. The servers are fully reachable and operational now, and we are continuing to monitor the service as well as investigate the root cause. If you're experiencing any lingering effects of the outage, please contact our on-call support associate for assistance. (855) 878-8477. Thank you, True IP Solutions
Components affected
True IP Solutions Atlanta, GA

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/27/2024 03:43AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/27/2024 01:41AM

At approximately 8:50PM EDT an upstream network issue caused a brief outage on our servers in Atlanta, Ga. All services failed over to alternate locations as expected, however there may have been a brief disruption to ongoing calls. The servers are fully reachable and operational now, and we are continuing to monitor the service as well as investigate the root cause. If you're experiencing any lingering effects of the outage, please contact our on-call support associate for assistance. (855) 878-8477.

Thank you,


True IP Solutions

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