Outage in Trust Payments

INC-224 Portal Services

Resolved Major

March 10, 2026 - Started 2 months ago - Lasted 22 minutes
Official incident page

Incident Report

Please be advised that customers may experience issues affecting Portal. We are treating the issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team

Components affected

Trust Payments Portal

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 03/10/2026 08:28PM

Please be advised that the issue impacting Portal has now been resolved. We apologise for any inconvenience caused.

If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team

INVESTIGATING 2 months ago - at 03/10/2026 08:19PM

Please be advised that customers may experience issues affecting Portal.
We are treating the issue as a matter of urgency. We will provide further updates in due course.
We apologise for any inconvenience caused.

If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team

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