Outage in Trust Payments

Acquiring Settlement Delays

Resolved Major

March 13, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Please be advised that customers may experience delayed bank settlement payments. We are treating the universal issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team

Components affected

Trust Payments Acquiring

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/13/2026 01:52PM

Please be advised that the issue impacting bank settlements has now been resolved. We apologise for any inconvenience caused.

If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team

IDENTIFIED about 1 month ago - at 03/13/2026 10:05AM

Please be advised that customers may experience delayed bank settlement payments. We are treating the universal issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused.

If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team

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