Outage in Tuff Shed

IM-364 Conga is down

Resolved Major
October 04, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

Conga is freezing on the queuing screen which is preventing users from generating documentation packets. Conga is aware of the issue and working on a solution.
Components affected
Tuff Shed Document Services
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/04/2024 10:56PM

This incident is resolved. Contact IT Support if you have further issues.

MONITORING 3 months ago - at 10/04/2024 09:49PM

Conga implemented a fix and will be monitoring the results. Please clear cache and cookies from your internet browser and refresh your page to see the changes. Reach out to IT Support if you continue to have issues.

IDENTIFIED 3 months ago - at 10/04/2024 06:56PM

Conga is continuing to work on a resolution for this issue.

IDENTIFIED 3 months ago - at 10/04/2024 05:11PM

Conga is freezing on the queuing screen which is preventing users from generating documentation packets. Conga is aware of the issue and working on a solution.

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