Outage in Tuple

Tuple Backend Outage

Resolved Major
January 12, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Need to monitor Tuple outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Tuple, and never miss an outage again.
Start Free Trial

Outage Details

We're experiencing a large number of requests through our presence service that are overwhelming our web backend.
Components affected
Tuple Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/12/2024 09:42PM

This incident has been resolved.

MONITORING 11 months ago - at 01/12/2024 08:56PM

Presence service traffic was scaled to zero to allow the backend to stabilize. Things appear to be operational, but we're actively monitoring the situation to ensure the incident is fully resolved.

INVESTIGATING 11 months ago - at 01/12/2024 08:52PM

We're experiencing a large number of requests through our presence service that are overwhelming our web backend.

Latest Tuple outages

Degraded performance - 8 months ago
Native client connection issues - about 1 year ago
Presence Signaling Service Issues - almost 2 years ago

Be the first to know when Tuple and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime