Outage in Tuple

Tuple Backend Outage

Resolved Major
January 12, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Tuple outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Tuple, and never miss an outage again.
Start Free Trial

Outage Details

We're experiencing a large number of requests through our presence service that are overwhelming our web backend.
Components affected
Tuple Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/12/2024 09:42PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/12/2024 08:56PM

Presence service traffic was scaled to zero to allow the backend to stabilize. Things appear to be operational, but we're actively monitoring the situation to ensure the incident is fully resolved.

INVESTIGATING over 1 year ago - at 01/12/2024 08:52PM

We're experiencing a large number of requests through our presence service that are overwhelming our web backend.

Latest Tuple outages

Degraded performance - about 1 year ago
App Crash with Latest Release - about 1 year ago
Web Backend Request Failures - about 1 year ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook