Outage in Tuple
Tuple Backend Outage
Resolved MajorIncident Report
We're experiencing a large number of requests through our presence service that are overwhelming our web backend.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/12/2024 09:42PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 01/12/2024 08:56PM
Presence service traffic was scaled to zero to allow the backend to stabilize. Things appear to be operational, but we're actively monitoring the situation to ensure the incident is fully resolved.
INVESTIGATING
almost 2 years ago - at 01/12/2024 08:52PM
We're experiencing a large number of requests through our presence service that are overwhelming our web backend.
Latest Tuple outages
Interimittent TURN errors - 5 months ago
Degraded performance - over 1 year ago
App Crash with Latest Release - over 1 year ago
Web Backend Request Failures - over 1 year ago
Native client connection issues - about 2 years ago
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