Outage in Tuple
App Crash with Latest Release
Resolved MajorIncident Report
We're seeing issues with our latest release, deployed today, that's causing a subset of users to experience app crashes while calling.
We're reverting the release to get things back to normal; that should be ready and deployed in the next 15 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/19/2024 07:40PM
Crash reports have ceased. We're considering this incident fully resolved!
MONITORING
almost 2 years ago - at 04/19/2024 07:33PM
We've reverted to the previous release. If you're experiencing issues, please update your app.
We'll resolve this once we're confident no further crashes are occurring.
IDENTIFIED
almost 2 years ago - at 04/19/2024 07:02PM
We're seeing issues with our latest release, deployed today, that's causing a subset of users to experience app crashes while calling.
We're reverting the release to get things back to normal; that should be ready and deployed in the next 15 minutes.
Latest Tuple outages
Interimittent TURN errors - 8 months ago
Degraded performance - almost 2 years ago
Web Backend Request Failures - almost 2 years ago
Tuple Backend Outage - about 2 years ago
Native client connection issues - over 2 years ago
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