Outage in Tuple
Login loop/crash after update
Resolved MinorIncident Report
We're aware that users are getting stuck in a login loop/crash after this morning's update.
We're investigating.
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 11/03/2021 04:06PM
We've released a fix. Please restart Tuple to force an update to the latest version. This should resolve the issue.
IDENTIFIED
about 4 years ago - at 11/03/2021 04:03PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 4 years ago - at 11/03/2021 04:01PM
We believe we have identified the issue. We're building a new release and are deploying it imminently.
INVESTIGATING
about 4 years ago - at 11/03/2021 03:34PM
We're aware that users are getting stuck in a login loop/crash after this morning's update.
We're investigating.
Latest Tuple outages
Interimittent TURN errors - 5 months ago
Degraded performance - over 1 year ago
App Crash with Latest Release - over 1 year ago
Web Backend Request Failures - over 1 year ago
Tuple Backend Outage - almost 2 years ago
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