Outage in Twilio

Inbound Call Failures to Hungary, France and Norway via Subset of Twilio Numbers.

Resolved Minor
December 16, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are observing inbound call failures to multiple countries via subset of Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Europe
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/16/2022 06:32PM

The issue affecting inbound calls to Hungary, France and Norway via subset of Twilio Numbers has been resolved, and the service is functioning normally at this time.

MONITORING almost 3 years ago - at 12/16/2022 06:09PM

We have started seeing recovery for inbound calls to Hungary, France and Norway via subset of Twilio Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED almost 3 years ago - at 12/16/2022 05:34PM

The issue causing inbound call failures to Hungary, France and Norway via subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED almost 3 years ago - at 12/16/2022 04:41PM

The issue causing inbound call failures to Hungary, France and Norway via subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 12/16/2022 04:05PM

We are observing inbound call failures to multiple countries via subset of Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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