Outage in Twilio

SMS Delivery Failures to Vinaphone Network in Vietnam

Resolved Minor
July 17, 2023 - Started almost 2 years ago - Lasted about 14 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/18/2023 12:18PM

We are no longer experiencing SMS delivery failures to Vinaphone Network in Vietnam. This incident has been resolved.

MONITORING almost 2 years ago - at 07/18/2023 10:13AM

We are observing successful SMS delivery to Vinaphone Network in Vietnam. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 07/18/2023 04:54AM

We continue to experience SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 07/18/2023 12:53AM

We are currently experiencing SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 07/17/2023 10:53PM

We are experiencing SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 07/17/2023 09:54PM

We are experiencing SMS delivery failures to Vinaphone Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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