Outage in Twilio

SMS Delivery Delays to Multiple Networks in India

Resolved Minor
November 01, 2023 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/02/2023 12:21AM

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in India. This incident has been resolved.

MONITORING almost 2 years ago - at 11/01/2023 10:23PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in India. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 11/01/2023 06:21PM

We are still experiencing SMS delivery delays when sending messages to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 11/01/2023 04:24PM

We continue experiencing SMS delivery delays when sending messages to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 11/01/2023 03:26PM

We are experiencing SMS delivery delays when sending messages to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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