Outage in Twilio

SMS Delivery Delays to DiGi Network in Malaysia

Resolved Minor
September 06, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to DiGi network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/06/2024 02:07PM

We are no longer experiencing SMS delivery delays when sending messages to DiGi network in Malaysia. This incident has been resolved.

MONITORING 8 months ago - at 09/06/2024 01:42PM

We are observing a recovery in SMS delivery delays when sending messages to DiGi network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/06/2024 12:06PM

We continue to experience SMS delivery delays when sending messages to DiGi network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/06/2024 11:04AM

We are experiencing SMS delivery delays when sending messages to DiGi network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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