Outage in Twilio

SMS Delivery Delays and Failures To and From AT&T Network in Mexico

Resolved Minor
September 09, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures to and from AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 09/10/2025 12:32AM

We are no longer experiencing delivery report delays and failures to and from AT&T Network in Mexico. This incident has been resolved.

MONITORING 1 day ago - at 09/09/2025 09:34PM

We are observing recovery for SMS delivery delays and failures to and from AT&T Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 09/09/2025 08:32PM

We are observing recovery for SMS delivery delays and failures to and from AT&T Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 09/09/2025 06:48PM

We are experiencing SMS delivery delays and failures to and from AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 09/09/2025 05:34PM

We are experiencing SMS delivery delays and failures to and from AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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