Outage in Twilio

Failures to Load Active Phone Numbers in IE1 and AU1 Regions

Resolved Minor
September 08, 2024 - Started 12 days ago - Lasted about 13 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Console Twilio PHONE NUMBERS
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/08/2024 10:32PM

This incident has been resolved. Viewing Active phone numbers within Twilio console for non US regions is operating normally at this time.

MONITORING 11 days ago - at 09/08/2024 10:19PM

We are seeing recovery in viewing Active phone numbers within Twilio console for non US regions. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 09/08/2024 05:12PM

We continue to experience issues where users are unable to view their active phone numbers using Twilio console in non US regions. Our engineering team is looking into the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 09/08/2024 12:23PM

We continue to experience issues where users are unable to view their active phone numbers using Twilio console in non US regions. Our engineering team is looking into the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 09/08/2024 10:23AM

We continue to experience issues where users are unable to view their active phone numbers using Twilio console in non US regions. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 09/08/2024 09:23AM

We are experiencing issues where users are unable to view their active phone numbers using Twilio console in non US regions. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 09/08/2024 09:16AM

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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