Outage in Twilio

SMS Delivery Failures to Digitel Network in Venezuela

Resolved Minor
November 20, 2024 - Started about 18 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures sending to Digitel Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 11/20/2024 09:39PM

We are no longer experiencing SMS delivery failures to Digitel Network in Venezuela. This incident has been resolved.

MONITORING about 17 hours ago - at 11/20/2024 07:45PM

We are observing successful SMS delivery to Digitel Network in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 18 hours ago - at 11/20/2024 06:44PM

We are experiencing SMS delivery failures sending to Digitel Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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