Outage in Twilio

SMS Delivery Delays to Bandwidth Network in US Over a Subset of Shortcodes

Minor
June 24, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays to Bandwidth network in US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 06/24/2025 05:44AM

We are observing recovery in SMS delivery delays to Bandwidth network in US for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 06/24/2025 03:51AM

We continue to experience delivery delays when sending SMS to Bandwidth network in US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 06/24/2025 02:51AM

We are experiencing SMS delivery delays to Bandwidth network in US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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