Outage in Twilio

Sms Delivery Failures On Rogers Wireless In Canada

Resolved Major
December 13, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures on Rogers Wireless In Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Toll-Free, North America Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/14/2024 02:34AM

We are no longer experiencing SMS delivery failures on Rogers Wireless in Canada. This incident has been resolved.

MONITORING about 1 month ago - at 12/14/2024 12:30AM

We are observing successful SMS delivery Rogers Wireless In Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 12/13/2024 10:34PM

We are observing successful SMS delivery Rogers Wireless In Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 12/13/2024 09:34PM

We are experiencing SMS delivery failures on Rogers Wireless In Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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