Outage in Twilio
Call failures to Brazil & Mexico via a subset of Twilio Numbers
Resolved Minor
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Outage Details
The issue causing call failures to Brazil & Mexico via a subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin AmericaLatest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 06/16/2025 05:05AM
We apologize for any confusion. We’ve determined that this incident was reported in error and and no impact was observed.
IDENTIFIED
about 7 hours ago - at 06/16/2025 04:18AM
The issue causing call failures to Brazil & Mexico via a subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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