Outage in Twilio

Call failures to Brazil & Mexico via a subset of Twilio Numbers

Resolved Minor

June 16, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

The issue causing call failures to Brazil & Mexico via a subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio Voice, Latin America

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/16/2025 05:05AM

We apologize for any confusion. We’ve determined that this incident was reported in error and and no impact was observed.

IDENTIFIED 10 months ago - at 06/16/2025 04:18AM

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