Outage in Twilio

SMS Delivery Report Delays to Multiple Networks in United States Over A Subset Of Short Code

Minor
June 16, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 06/16/2025 09:00AM

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available

INVESTIGATING about 5 hours ago - at 06/16/2025 05:13AM

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 06/16/2025 03:19AM

We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 06/16/2025 02:21AM

We are experiencing SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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