Outage in Twilio

SMS Delivery Delays to and From Multiple Networks in Argentina for a Subset of Short Codes

Resolved Minor
December 14, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delays to and from Multiple Network in Argentina for a subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 12/14/2024 07:53PM

We are no longer experiencing SMS Delivery Delays to and from Multiple Network in Argentina for a subset of Short Codes. This incident has been resolved.

MONITORING 6 months ago - at 12/14/2024 06:07PM

We are observing recovery in SMS delivery delays when sending and receiving messages to multiple networks in Argentina for a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 12/14/2024 05:33PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 12/14/2024 05:31PM

We are experiencing SMS delivery delays when sending and receiving messages to multiple networks in Argentina for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 12/14/2024 05:29PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 12/14/2024 05:26PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays to and from Multiple Network in Argentina for a subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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