Outage in Twilio
SMS Delivery Report Delays to Claro in Brazil
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/20/2025 08:19PM
We are no longer experiencing delivery report delays when sending to the Claro network in Brazil. This incident has been resolved.
MONITORING
10 months ago - at 06/20/2025 06:20PM
We have started seeing recovery for intermittent SMS Delivery Report Delays to Claro in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
10 months ago - at 06/20/2025 05:53PM
The issue causing intermittent SMS Delivery Report Delays to Claro in Brazil has been identified. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
10 months ago - at 06/20/2025 03:49PM
The issue causing intermittent SMS Delivery Report Delays to Claro in Brazil has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
10 months ago - at 06/20/2025 02:52PM
The issue causing intermittent SMS Delivery Report Delays to Claro in Brazil has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
10 months ago - at 06/20/2025 02:26PM
Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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