Outage in Twilio
TTS errors from Amazon following spike in requests has been identified
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with TTS errors from Amazon and Google providers following spike in requests. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Text-to-SpeechTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/20/2025 06:02PM
The issue affecting intermittent TTS errors from Amazon and Google providers following spike in requests has been resolved, and the service is functioning normally at this time.
MONITORING
10 months ago - at 06/20/2025 05:30PM
We have started seeing recovery for intermittent TTS errors from Amazon providers, following spike in requests. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
IDENTIFIED
10 months ago - at 06/20/2025 03:59PM
The issue causing intermittent TTS errors from Amazon following spike in requests has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Google has recovered since 8:00 AM PST.
IDENTIFIED
10 months ago - at 06/20/2025 02:52PM
The issue causing intermittent TTS errors from Amazon and Google providers following spike in requests has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
10 months ago - at 06/20/2025 02:34PM
Our monitoring systems have detected a potential issue with TTS errors from Amazon and Google providers following spike in requests. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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