Outage in Twilio

SMS Delivery Delays & Failures to Legos Network in France

Resolved Minor
January 02, 2025 - Started 2 days ago - Lasted about 10 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue SMS Delivery Failures to Multiple Networks in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/03/2025 08:46AM

We are no longer observing SMS Delivery Failures to multiple networks in France for a subset of long code numbers. This incident has been resolved.

MONITORING 2 days ago - at 01/03/2025 06:40AM

We are observing recovery in SMS Delivery Failures to multiple networks in France for a subset of long code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/03/2025 03:49AM

We are continuing to experience SMS Delivery Delays & Failures to Legos Network in France for a subset of long code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/03/2025 02:00AM

We are continuing to experience SMS Delivery Failures to multiple networks in France for a subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/03/2025 12:52AM

We are continuing to experience SMS Delivery Failures to multiple networks in France for a subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING 2 days ago - at 01/02/2025 11:49PM

We are observing recovery with SMS Delivery Failures to multiple networks in France for a subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/02/2025 11:18PM

We are experiencing SMS Delivery Failures to multiple networks in France for a subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/02/2025 11:09PM

Our monitoring systems have detected a potential issue SMS Delivery Failures to Multiple Networks in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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