Outage in Twilio

Issue purchasing Japan National numbers (+8150 prefix) via Console and API.

Resolved Minor
February 02, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue Customers are not able to purchase Japan National numbers (+8150 prefix) via Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Console
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 02/02/2025 12:55PM

This issue has been resolved Customers are able to purchase Japan National numbers (+8150 prefix) via Console and API

MONITORING 4 days ago - at 02/02/2025 12:27PM

A fix has been implemented and we are monitoring the results. We'll provide another update in 2 hours or as soon as more information becomes available.

MONITORING 4 days ago - at 02/02/2025 10:27AM

A fix has been implemented and we are monitoring the results. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 02/02/2025 09:43AM

Our monitoring systems have detected a potential issue, customers are unable to purchase Japan National numbers (+8150 prefix) via the Console and API. Our engineering team has been alerted and is actively investigating the issue. We will provide an update within the next hour or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 02/02/2025 09:33AM

Our monitoring systems have detected a potential issue Customers are not able to purchase Japan National numbers (+8150 prefix) via Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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