Outage in Twilio

SMS Delivery Delay to Naxtel Network in Azerbaijan

Resolved Minor
May 07, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delay to Naxtel Network in Azerbaijan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/07/2025 08:55AM

This incident has been resolved.

MONITORING 2 days ago - at 05/07/2025 07:10AM

We are observing recovery in SMS delivery delays when sending messages to Naxtel Network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 05/07/2025 06:27AM

We are experiencing SMS delivery delay when sending messages to Naxtel Network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 05/07/2025 06:24AM

Our monitoring systems have detected a potential issue with SMS Delivery Delay to Naxtel Network in Azerbaijan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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