Outage in Twilio
Our Engineers are Investigating an Issue with SMS Delivery Delays and Failures to Multiple Networks in Mexico for a Subset of Shortcodes and Alphanumeric Sender IDs
Resolved Minor
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Outage Details
Our engineers are currently investigating the customer impact of a retroactive issue with SMS delivery delays and failures to Multiple Networks in Mexico for a subset of shortcodes and alphanumeric sender IDs. We will follow up and provide customer impact details within soon.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/20/2025 12:38AM
Twilio Programmable Messaging was degraded for 32 minutes between 23:09 and 23:41 Pacific Time on 08/12/2025. During this period of time customers may have experienced SMS delivery delays and failures to Multiple Networks in Mexico for a subset of shortcodes and alphanumeric sender IDs. The issue has now been resolved.
MONITORING
1 day ago - at 08/20/2025 12:30AM
Our engineers are currently investigating the customer impact of a retroactive issue with SMS delivery delays and failures to Multiple Networks in Mexico for a subset of shortcodes and alphanumeric sender IDs. We will follow up and provide customer impact details within soon.
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