Outage in Twilio

SMS Delivery Delays to Tigo Network in Honduras

Resolved Minor
August 20, 2025 - Started about 11 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 08/20/2025 07:43PM

We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in Honduras. This incident has been resolved.

MONITORING about 5 hours ago - at 08/20/2025 06:18PM

We are observing recovery in SMS delivery delays when sending messages to Tigo Network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 08/20/2025 02:44PM

We are continuing to experience SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 08/20/2025 12:47PM

We are continuing to experience SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 08/20/2025 11:36AM

We are experiencing SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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