Outage in Twilio
Voice Insights Call Events and Call Metrics Delayed in IE1
Resolved MinorIncident Report
We are investigating delays in Voice Insights call events and call metrics in IE1. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice InsightsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/08/2025 08:17PM
Voice Insights call events and metrics ingestion pipeline in IE1 has been resolved and operating normally at this time.
MONITORING
7 months ago - at 09/08/2025 07:25PM
Voice Insights call events and metrics ingestion pipeline are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 09/08/2025 06:45PM
We are investigating delays in Voice Insights call events and call metrics in IE1. We expect to provide another update in 1 hour or as soon as more information becomes available.
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