Outage in Twilio

Automated Alert: No Customer Impact

Resolved Minor
September 12, 2025 - Started about 10 hours ago - Lasted 24 minutes
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue where the lookup reassigned number package is having a significant drop in success rate. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 09/12/2025 09:06PM

We have fully investigated the lookup reassigned number package issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

INVESTIGATING about 10 hours ago - at 09/12/2025 08:45PM

Our monitoring systems have detected a potential issue where the lookup reassigned number package is having a significant drop in success rate. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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