Outage in Twilio
Outbound SMS & Voice Failures for Australian Phone Numbers
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/16/2025 03:28PM
Outbound SMS & Voice Failures for Australian Phone Numbers has been resolved, and Phone Numbers are operating normally at this time.
IDENTIFIED
about 2 months ago - at 09/16/2025 02:48PM
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console. A large amount of the impacted phone numbers has been fixed and we continue working on restoring the remaining amount. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 09/15/2025 10:44PM
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console. A large amount of the impacted phone numbers has been fixed and we continue working on restoring the remaining amount. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 09/15/2025 02:44PM
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console and are working to deploy a fix. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 09/15/2025 10:44AM
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console and are working to deploy a fix. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 2 months ago - at 09/15/2025 08:51AM
We continue to investigate an issue with ported out Australia Numbers not appearing in Console. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 2 months ago - at 09/15/2025 08:01AM
We are investigating an issue with ported out Australia Numbers not appearing in Console. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 months ago - at 09/15/2025 07:40AM
Our monitoring systems have detected a potential issue with phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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