Outage in Twilio

SMS Delivery Delays to Tigo Network in Tanzania

Minor
September 17, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Tigo network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
MONITORING 12 minutes ago - at 09/17/2025 01:34PM

We are observing recovery in SMS delivery delays when sending messages to Tigo network in Tanzania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 hour ago - at 09/17/2025 12:43PM

We continue to experience SMS delivery delays when sending messages to Tigo network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 09/17/2025 10:44AM

We continue to experience SMS delivery delays when sending messages to Tigo network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 09/17/2025 09:50AM

We are experiencing SMS delivery delays when sending messages to Tigo network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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