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Outage in Twilio

AccSec Canada API Issue

Resolved Minor
September 17, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with AccSec Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/18/2025 06:14AM

Our engineers have monitored the fix and confirmed the issue with the AccSec Canada API errors has been resolved. All services are now operating normally at this time.

MONITORING 7 months ago - at 09/18/2025 04:27AM

We are observing recovery with the AccSec Canada API errors. We will be monitoring the issue to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 09/18/2025 02:40AM

Our monitoring systems have detected a potential issue with AccSec Canada API errors. Our engineering team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 09/18/2025 01:40AM

Our monitoring systems have detected a potential issue with AccSec Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 09/18/2025 01:31AM

Our monitoring systems have detected a potential issue with AccSec Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

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