Outage in Twilio

Voice Call Failures to Brazil Subscribers From a Subset of Brazil Twilio Numbers.

Minor
September 18, 2025 - Started about 2 hours ago
Official incident page

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Outage Details

We are observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin America
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 09/18/2025 06:44PM

We are still observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 09/18/2025 05:47PM

We are observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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