Outage in Twilio
Voice Call Failures to Brazil Subscribers From a Subset of Brazil Twilio Numbers.
Resolved Minor
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Outage Details
We are observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin AmericaLatest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 09/19/2025 02:09AM
We are no longer observing voice call failures to Brazil subscribers from a subset of Brazil Twilio numbers. This incident has been resolved.
MONITORING
22 days ago - at 09/19/2025 12:03AM
We are observing recovery in voice call failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 or as soon as more information becomes available.
INVESTIGATING
22 days ago - at 09/18/2025 09:52PM
We are no longer observing voice call failures, however, we are still investigating the Branded Calls feature not being active. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
23 days ago - at 09/18/2025 06:44PM
We are still observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
23 days ago - at 09/18/2025 05:47PM
We are observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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