Outage in Twilio

SMS Delivery Delays to Claro Network in Chile.

Resolved Minor
September 18, 2025 - Started 22 days ago - Lasted about 10 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 09/19/2025 06:54AM

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.

MONITORING 21 days ago - at 09/19/2025 05:03AM

We are observing recovery in SMS delivery when sending messages to the Claro network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 09/19/2025 01:15AM

We are still experiencing SMS delivery delays when sending messages to the Claro network in Chile. Our engineers are continuing to investigate with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 09/18/2025 10:23PM

We are still experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are continuing investigating with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 09/18/2025 09:29PM

We are still experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are continuing investigating with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 09/18/2025 08:32PM

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

MMS Delivery Failures To And From Multiple US Networks - about 5 hours ago
SMS Delivery Delays to Tele2 in Lithuania - about 6 hours ago
SMS Delivery Delays and Failures to MTN Network in Ghana (620-01) - about 14 hours ago
SMS Delivery Delays to MTN in Nigeria - about 15 hours ago
Legitimate SMS marked as SPAM on Android devices (in Google Messages) - about 21 hours ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook