Outage in Twilio
Flex AI Copilot Summaries degraded
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with Flex AI Copilot Summaries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/18/2025 11:37PM
We have fully investigated the Flex AI Copilot Summaries issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
7 months ago - at 09/18/2025 10:26PM
Our monitoring systems have detected a potential issue with Flex AI Copilot Summaries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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