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Outage in Twilio

SMS Delivery Failure From Subscribers in Belgium

Resolved Minor
September 19, 2025 - Started 7 months ago - Lasted 17 minutes
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery from subscribers in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Middle East & Africa Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/19/2025 06:26AM

We are actively working to resolve the issue with our carrier partner and a Status page has been posted.

INVESTIGATING 7 months ago - at 09/19/2025 06:14AM

We are experiencing SMS delivery failures from subscribers in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 7 months ago - at 09/19/2025 06:11AM

Our monitoring systems have detected a potential issue with SMS delivery from subscribers in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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