Outage in Twilio

SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes

Minor
September 23, 2025 - Started about 2 hours ago
Official incident page

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Outage Details

We are experiencing SMS Delivery Delays to Dish Network in United States of America for a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
INVESTIGATING 6 minutes ago - at 09/24/2025 12:07AM

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 hour ago - at 09/23/2025 11:18PM

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 09/23/2025 10:16PM

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 09/23/2025 09:54PM

We are experiencing SMS Delivery Delays to Dish Network in United States of America for a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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