Outage in Twilio

SMS Delivery Delays from Twilio Numbers to Multiple Networks in Colombia

Resolved Minor

March 16, 2026 - Started about 6 hours ago - Lasted 14 minutes
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays from Twilio numbers to multiple network subscribers in Colombia for 14 minutes. The issue affected SMS services in the Latin America region and was classified as a minor incident. Twilio's engineering team investigated and resolved the delivery delays, restoring normal SMS service to Colombian networks.

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio numbers to Multiple Networks in Colombia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Components affected

Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )

RESOLVED about 6 hours ago - at 03/16/2026 04:08PM

We are no longer experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. This incident has been resolved.

INVESTIGATING about 6 hours ago - at 03/16/2026 03:56PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 03/16/2026 03:55PM

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