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Outage in Twilio

SMS Delivery Delays to TeleTalk in Bangladesh

Resolved Minor
March 29, 2026 - Started about 14 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays when sending messages to TeleTalk network subscribers in Bangladesh for 4.1 hours. The issue affected SMS services in the APAC region and was resolved through collaboration with carrier partners. Service was restored to normal operation after monitoring confirmed full recovery.

We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 03/29/2026 03:42PM

The incident has been resolved and SMS delivery from Twilio to TeleTalk network subscribers in Bangladesh is operating normally.

MONITORING about 12 hours ago - at 03/29/2026 02:42PM

We are observing recovery in SMS delivery delays when sending messages to TeleTalk in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 03/29/2026 12:42PM

We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 03/29/2026 11:43AM

We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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