Outage in Twilio
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays from a subset of short codes to Algar network subscribers in Brazil for 6.8 hours. The issue affected SMS services in Latin America, causing delayed message delivery to users on the Algar network. Twilio identified the root cause and fully resolved the delivery delays.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/28/2026 12:33AM
We are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. This incident has been resolved.
MONITORING
21 days ago - at 03/27/2026 10:39PM
We are observing recovery in SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
21 days ago - at 03/27/2026 08:54PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
21 days ago - at 03/27/2026 07:06PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
21 days ago - at 03/27/2026 06:09PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
21 days ago - at 03/27/2026 05:49PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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