Outage in Twilio
SMS Delivery Delays from Twilio to AT&T Mexico
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to AT&T network subscribers in Mexico for 6.1 hours. The issue affected Twilio customers sending SMS messages to AT&T Mexico users, causing delayed message delivery. Twilio's team identified the root cause and worked to resolve the issue, with service recovery observed and monitored for stability.
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 22 hours ago - at 04/14/2026 01:38PM
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 24 hours ago - at 04/14/2026 12:14PM
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 04/14/2026 10:42AM
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
MONITORING
1 day ago - at 04/14/2026 08:46AM
We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 04/14/2026 08:33AM
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 04/14/2026 08:19AM
Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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