Outage in Twilio
SMS Delivery Delays and Failures from Twilio to Viva Cell MTS Armenia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures to Viva Cell MTS network subscribers in Armenia for 6.9 hours. The incident affected Twilio's SMS service in the Europe region, preventing customers from successfully delivering messages to recipients on that specific carrier network. The issue was identified and resolved, with SMS delivery returning to normal operations after a monitored recovery period.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 04/14/2026 09:41PM
The incident has been resolved and SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia is operating normally.
MONITORING
about 15 hours ago - at 04/14/2026 09:01PM
We have observed a recovery in SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 17 hours ago - at 04/14/2026 07:00PM
We have observed a recovery in SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 18 hours ago - at 04/14/2026 06:20PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 20 hours ago - at 04/14/2026 04:19PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 21 hours ago - at 04/14/2026 03:19PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 21 hours ago - at 04/14/2026 02:49PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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