Outage in Twilio
On Call Engineers Are Investigating an Issue with WhatsApp Sender Registration in Meta Embedded Signup
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced an issue with WhatsApp sender registration through Meta's embedded signup process, preventing customers from completing the registration workflow. The incident affected Twilio's Messaging Channels service for approximately 4 hours. The service was successfully restored and the incident was resolved after monitoring confirmed full recovery.
Our monitoring systems have detected a potential issue with customers being unable to complete sender registration process for WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Messaging ChannelsTrusted by 1,000+ teams
Need to monitor Twilio outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 04/14/2026 10:13PM
We are observing successful recovery of the WhatsApp sender registration in Meta embedded signup issue. This incident has been resolved.
MONITORING
about 14 hours ago - at 04/14/2026 10:06PM
We are observing successful recovery of the WhatsApp sender registration in Meta embedded signup. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 16 hours ago - at 04/14/2026 08:05PM
We are investigating an issue with WhatsApp sender registration in Meta embedded signup. We expect to provide another update in 2 hours or as soon as more information becomes available
INVESTIGATING
about 17 hours ago - at 04/14/2026 06:57PM
We are investigating an issue with WhatsApp sender registration in Meta embedded signup. We expect to provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
about 17 hours ago - at 04/14/2026 06:42PM
We are investigating issues for some customers who may be unable to complete sender registration prrocess for Whatsapp. We expect to provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
about 18 hours ago - at 04/14/2026 06:14PM
Our monitoring systems have detected a potential issue with customers being unable to complete sender registration process for WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Latest Twilio outages
User Authentication Identity Gateway API Failure Increase for T-Mobile in United States - about 5 hours ago
User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia - about 6 hours ago
User Authentication Identity Gateway API High Latency for T-Mobile in United States - about 10 hours ago
SMS Delivery Delays and Failures from Twilio to Orange Guinea - about 14 hours ago
Reassigned Number Package Degradation for Lookup V2 API - about 15 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
