Outage in Twilio
On Call Engineers are Investigating an Issue Affecting Flex
Resolved MinorIncident Report
Summary AI Generated
Twilio's monitoring systems detected an issue affecting the Flex Application Platform that impacted a small subset of customers for 34 minutes. Engineers investigated the problem and determined the impact was limited in scope. The issue was resolved with affected customers contacted individually to address any concerns.
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Flex Application PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 04/15/2026 01:58PM
We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
about 10 hours ago - at 04/15/2026 01:26PM
Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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